Policies

Privacy Policy – Aamantran

1. Introduction
   This Privacy Policy explains how Aamantran (“we,” “us,” or “our”) collects, uses, discloses, and protects personal data related to our advertising and marketing services, including WhatsApp Business API and RCS-based communications.
   By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
   We collect the following categories of information:
   a. User Information:
   Name, business name, contact number, email address, billing details, and authentication credentials.
   b. Device Information:
   IP address, device identifiers, browser type, operating system, and access logs.
   c. Cookies:
   We use cookies and similar technologies to enhance user experience, track usage, and personalize content.
   d. Message Data:
   Messages sent or received via WhatsApp Business API or RCS platforms (content, templates, timestamps, metadata). We do not access message content beyond what is necessary for service delivery or compliance verification.
3. Purpose of Data Collection
   We process data for:
   Account registration and user authentication;
   Delivering marketing automation and messaging services;
   Billing and payment management;
   Customer support;
   Legal and compliance obligations;
   Improving our Services and preventing misuse.
4. Consent for WhatsApp & RCS Data Processing
   By using our WhatsApp and RCS messaging tools, you explicitly consent to the processing of message and contact data as per the Meta Business Messaging Policy, Google RCS Policy, and Indian Data Protection laws.
   You may withdraw consent by discontinuing the use of our Services or contacting us via sakshi@aamantran.shop
5. Legal Basis for Processing
   We process personal data based on:
   Consent from users;
   Contractual necessity to deliver Services;
   Compliance with Indian laws and regulatory mandates; and
   Legitimate business interest in improving marketing performance and user engagement.
6. How We Use Collected Data
   Data collected by Aamantran is used to:
   Facilitate communications between businesses and customers;
   Authenticate API usage;
   Customize campaigns and analytics;
   Prevent spam, fraud, and abuse;
   Maintain service security and integrity.
7. Data Retention & Deletion
   We retain personal and message data only as long as necessary for the purpose for which it was collected.
   Upon termination of services or written request, user data is securely deleted within 30 business days, unless retention is required for legal or accounting purposes.
8. Data Sharing with Third Parties
   We may share limited data with:
   Meta Platforms, Inc. (WhatsApp) for business API operations;
   Google and telecom operators for RCS message delivery;
   Payment gateways for billing; and
   Regulatory authorities when required by law.
   All third parties are contractually bound to handle data in accordance with applicable data protection standards.
9. Security Measures & Encryption
   Aamantran employs robust security practices, including:
   SSL/TLS encryption for all communications;
   Role-based access control;
   Regular system audits;
   Secure hosting in India-based data centers.
   Despite best efforts, no digital transmission is 100% secure; users acknowledge this inherent risk.
10. Cookies & Tracking Technologies
    We use cookies to:
    Maintain user sessions;
    Analyze website performance;
    Store user preferences;
    Track campaign effectiveness.
    Users can modify browser settings to refuse cookies, though some features may be limited.
11. Data Transfer & Storage (India-based)
    All personal and message data is processed and stored on secure servers located within India, ensuring compliance with Indian data localization and IT Act requirements.
12. User Rights (Access, Correction, Deletion)
    You have the right to:
    Access your personal information;
    Request correction of inaccurate data;
    Request deletion of your data;
    Withdraw consent for processing.
    To exercise these rights, email sakshi@aamantran.shop
13. Policy for Children
    Our Services are intended for adults engaged in business or marketing activities.
    We do not knowingly collect data from individuals under the age of 18.
    If such data is inadvertently collected, we will delete it upon notice.
14. Updates to Privacy Policy
    We may update this Privacy Policy periodically to reflect regulatory or technological changes.
    The updated version will be posted on our website with a new “Effective Date.”
15. Governing Law
    This Privacy Policy shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Aurangabad, Maharashtra.
16. Contact Information
    For any queries regarding these Terms, please contact:
    Aamantran
    Email: sakshi@aamantran.shop
    Phone: +91 8888126270
    Address: Malhar Chowk, Saraswati Colony, Mhasrul, Garkheda Parisar, Aurangabad, Maharashtra – 431001